Privacy Policy

1. Scope

This Privacy Policy explains how Shuwa Auto, operated by Shuwa Shoji Co., Ltd. (the "Company"), handles personal information obtained through this website and related inquiry channels.

2. Information We Collect

• Name, company name, email address, phone number, preferred language, destination market, and other details submitted through inquiry or alert forms.
• Vehicle stock number, target unit, preferred conditions, and message content required for quotation or follow-up.
• Technical information such as cookie data, IP address, browser type, device information, access time, referrer, and usage logs required for security and analytics.
• Profile or identifier information received from external identity or communication services when a user chooses to use those services and grants the necessary permission.

3. Purposes of Use

1. To respond to vehicle inquiries, reservation requests, quote requests, and other customer communications.
2. To confirm stock status, arrange shipping assumptions, provide documentation guidance, and conduct post-inquiry sales follow-up.
3. To improve website usability, multilingual support quality, service safety, and operational workflows.
4. To prevent fraud, spam, unauthorized access, and other acts that interfere with stable service operation.
5. To comply with applicable laws, regulations, and requests from competent authorities.

4. Provision to Third Parties

The Company will not provide personal data to third parties without the user's consent, except where permitted by law, where disclosure is necessary to protect life, body, or property, where processing is outsourced within the necessary scope, or where disclosure is otherwise lawfully required.

5. Outsourcing

The Company may outsource part of its operations to service providers for hosting, communication delivery, anti-abuse protection, data management, or similar operational purposes. In such cases, the Company will supervise the contractors appropriately.

6. Cookies and Access Logs

This site may use cookies and similar technologies to maintain sessions, improve convenience, understand usage conditions, and enhance security. Users can limit cookies through browser settings, but some functions may not operate correctly as a result.

7. Security Control Measures

The Company will take necessary and appropriate measures to prevent leakage, loss, or damage of personal data and to otherwise manage personal data safely, including access control, account management, and review of entrusted service providers.

8. Requests for Disclosure, Correction, or Deletion

When a user requests disclosure, correction, suspension of use, or deletion of personal data held by the Company under applicable law, the Company will respond appropriately after confirming the identity of the requester.

9. Contact

Questions regarding this Privacy Policy or requests concerning personal information may be submitted through the inquiry page of this website.

10. Revisions

The Company may revise this Privacy Policy as necessary due to legal changes, service updates, or operational needs. The revised version will become effective when posted on this site.

Established and revised on: April 19, 2026